The client is an crucial associate in the deposit system

Zdjęcie: Foto: mat. pras.


All the tests and pilot projects we conducted on a "live organism," that is, in our stores, together with customers, franchisees, and external business partners, served us not only to measure the efficiency of the collection, the business model, and cost-effectiveness, but besides to identify operational barriers and areas requiring simplification,” says Joanna Kasowska, Climate & Quality Protection manager at Żabka Polska.