Return of goods in case of acquisition "on the company". Online store rights and obligations

Zdjęcie: sklep internetowy. na co zwrócić uwagę?

The client buys the goods, gives the NIP, asks for invoices on the company, and after a week sends a message of withdrawal from the contract, demanding a refund. Many sellers respond automatically "no return on the company". It's a mistake that could cost you the proceedings before the UOKiK and the charge of violating the collective interests of consumers. For respective years the border between the "normal" entrepreneur and the consumer has been much more fluid than most online shops imagine.