The mCitizen 2.0 application, introduced by the government on 14 July, was to be a revolution in the area of digital civilian documents. Nevertheless, the application encountered many method problems. Many users reported difficulties in accessing their documents, emergency closure of applications and another errors. The problems were transient and resulted from the installation process of a completely fresh version. Criticism by experts from the IT manufacture and average net users was loud and clear, so Minister Janusz Cieszynski described the implementation of the application in detail.
