The EU calls for competitive chatbots based on artificial intelligence for WhatsApp

manager24.pl 3 weeks ago

The European Commission threatens the parent Company WhatsApp, Meta, court orders for artificial intelligence (AI) utilized in the application. According to the preliminary findings of the investigation, the US company infringes competition law without granting AI's competitors access to the communicator, informed the Brussels office.

Meta's activities pose a hazard of preventing competitors from entering or expanding the rapidly developing AI assistant market. In October, Meta reportedly announced that it would prohibit AI suppliers from utilizing the WhatsApp option to communicate with customers if AI is the main offered service.

According to the European Commission, this means that users will only have access to Meta's proprietary artificial intelligence ("Meta AI"). A chatbot based on artificial intelligence can summarize, translate, and make texts, as well as answer questions, and besides usage up-to-date information from the internet. It works akin to ChatGPT, Gemini and another artificial intelligence models. Users who want to usage artificial intelligence can start chat with it in the app.

European Commission threatens by coercion

The European Commission oversees compliance with EU competition law. The Brussels competition supervisory authorities are presently threatening to reconstruct access to the marketplace for artificial intelligence to competitors through coercion. Their aim is to prevent the ‘serious and irreversible harm to the market’ resulting from Meta's business practices. Vice-President of the European Commission and Commissioner for Competition Teresa Ribera concluded that dominant technology companies should not be allowed to illegally exploit their dominant marketplace position in order to get an unfair advantage.

The precise way in which the European Commission operates to give Meta its competitor access to WhatsApp remains unclear. However, the Meta has the right to defend or amend – which means that it can inactive avoid Brussels intervention. Moreover, the ongoing investigation has not yet been completed. It is not known erstwhile the investigation will end – there is no statutory deadline.

Mr Meta stated that there was no reason for the EU to intervene. "There are many options for artificial intelligence that can be utilized through application stores, operating systems, devices, websites and manufacture partnerships," argued the spokesperson. The European Commission mistakenly assumes that the WhatsApp interface is the key channel for the distribution of these chatbots.

EU has already initiated legal proceedings against Meta, the parent company Facebook, for violations of European digital law. The Commission announced in late October that it was facing advanced fines for issues specified as insufficient data transparency and the way the company processes illegal content on its platforms.

EU digital policy creates tensions with the US

President Meta, Mark Zuckerberg (41), he spoke of "institutionalised censorship" in relation to digital legislation. president of the United States Donald TrumpZuckerberg, with whom the political camp spoke, defined EU rules as anti-competitive. Washington has late put expanding force on Brussels not to further enforce EU digital rules towards US companies.

However, criticism frequently focused on the Digital Services Act (DSA) alternatively than European competition law. Therefore, the possible U.S. reaction in this case could be more restrained. In the United States, proceedings are already underway on possible infringements of antitrust rules. Last year, the U.S. government failed in court to force the separation of Instagram and WhatsApp from Facebook's parent company, Meta.
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