Many airlines have long since ceased to tolerate irresponsible behaviour of passengers on board the aircraft. Ryanair, 1 of the largest and most popular airlines in Europe, besides decided to fight this problem. On Wednesday, the company announced that a suit had been filed against a passenger whose behaviour forced an unplanned landing of an aircraft in Portugal.
The incidental occurred in April 2024, during a flight from Dublin to Lanzarote. The aircraft landed in Porto due to a ‘inappropriate behaviour’ of 1 of the passengers. This delayed the journey by night, exposing others to inconveniences, and the company to additional costs.
Ryanair claims a compensation of EUR 15 000 from Ireland, justifying the costs of forced landing and providing accommodation for 160 passengers. The company announces that it will take decisive steps to limit inappropriate behaviour on board the aircraft.
Zero tolerance for inappropriate behavior
Ryanair operates a strict zero tolerance policy for inappropriate behaviour on board the aircraft. The company wants to punish all problematic passengers to minimise inappropriate behaviour during the journey. A suit against a passenger is intended to punish a man for irresponsible behaviour on board an aircraft.
According to data, in 2020 airlines in Poland reported more than 1,300 cases of inappropriate behaviour of passengers on board the aircraft. Among them were cases of verbal, physical, and disregard for crew instructions.
Irresponsible behaviour costs
The irresponsible behaviour of passengers on board an aircraft not only causes delays and inconveniences, but besides generates costs. According to estimates, airlines in Poland suffered losses of around PLN 10 million in 2020 due to inadequate behaviour of passengers.
Ryanair is not the only airline to fight irresponsible passengers. Many another carriers besides take steps to limit inappropriate behaviour on board the aircraft.
Safety impact
The irresponsible behaviour of passengers on board the aircraft may seriously affect the safety of travellers. During the flight, the crew of the aircraft must be active in protecting passengers and ensuring safe flight. However, erstwhile 1 of the passengers behaves irresponsibly, the crew must focus on the handling of this passenger, which can origin delays and inconvenience for another travellers.
Ryanair wants to punish all problematic passengers in order to minimise inappropriate behaviour during the journey. The company announces that it will take decisive steps to guarantee the safety and comfort of travellers.
It is worth noting that the fight against irresponsible passengers is not only a substance of Ryanair, but besides of all airlines that want to guarantee the safety and comfort of travellers.
Continued here:
Ryanair fights irresponsible passengers: EUR 15 000 compensation for forced landing
