RPO: Digitalisation facilitates contact but should not lead to exclusion

politykabezpieczenstwa.pl 2 years ago
The Ombudsman supports digitalisation and computerisation initiatives that make it easier to contact the citizen with the office. However, 1 cannot let anyone in specified a process to feel left out, excluded and thus discriminated against – writes deputy RPO Stanisław Trociuk to the president of the Social Insurance Institution of Gertrude Uścińska.
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