SYDNEY- In April of last year, Qantas (QF) began trialing the usage of boarding groups on a choice number of home flights, with plans to implement this strategy across Australia by October 2023. However, this rollout has been postponed by 8 months, now set for June 25th, 2024.
The fresh boarding process will usage numbered groups, a method commonly utilized in Europe and North America but not yet adopted in Australia. Qantas will be the first airline in the country to implement this system.
Photo: QantasQantas fresh Boarding Process
Accepting to Qantas, this fresh boarding method is expected to save between one and 3 minutes per flight, reduced congestion, and better admit loyal customers.
Qantas’ current home boarding approach has faced regular criticism and is easy seen as needing an overhaul. The existing strategy has just 2 groups: 1 for precedence boarding and 1 for general boarding.
This strategy frequently fails due to mediocre forcement by gate agents, partially with the precedence line, which is freely mered with general boarding, thus offering no real benefit to loyal Qantas customers.
Photo: QantasBoarding in Groups
Instead of everyone querying up simultaneously, passengers will be signed a numbered group and notified erstwhile it’s their board turn. This number will be displayed on their boarding pass, reported FlightHacks.
It stream the process, passengers will receive SMS and Qantas app notifications erstwhile their group is called, with digital signage indicating the current boarding group. Further, a notable feature is the automatic blocking of groups not yet called. If a passenger attempts to board before their group is open, the boarding pass scanner will alert them and deny boarding, ensuring appropriate management.
The fresh group-based strategy will disagree home Boeing 737 and Airbus A330 jets into 5 zones, across six boarding groups:
- Priority 1: Business passengers, Chairmans Lounge, and Qantas Platinum or Oneworld Emerald members
- Priority 2: Qantas Gold and Oneworld Sapphire members
- Group 3: Rear quarterback of the economy cab
- Group 4: 3rd 4th of the economy cab
- Group 5: Second quarterback of the economy cab
- Group 6: Front 4th of the economy cab
Photo: FlightHacksHow it will work?
When boarding through the forward door only, Qantas will follow this sequel:
- Priority 1
- Priority 2
- Group 3
- Group 4
- Group 5
- Group 6
However, erstwhile boarding through both the forward and repair doors, Qantas will accompany economy groups as follows:
- Priority 1
- Priority 2
- Groups 4 & 5
- Groups 3 & 6
Beginning with home flights in Qantas’ 4 busiest cities, the fresh boarding process will be progressive rolling out in Brisbane, Melbourne, Perth, and Sydney throughout June 2024.
Initially, QantasLink flights will not be included; the fresh strategy will apply exclusively to home Qantas flights operated by Boeing 737 and Airbus A330 aircraft.
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