The operator of the Play network announced the start of the process of shutting down 3G technology in Poland, which aims to replace it with more modern standards, specified as 4G LTE and 5G. This decision raises controversy and questions among users. Will this change benefit any customers?
Why does Play quit 3G?
The 3G network, introduced in the early 21st century, was a breakthrough in mobile communication, allowing faster data transfer and better voice connection quality compared to erstwhile technologies. However, with the dynamic improvement of the mobile net and increasing user requirements, 3G has become insufficient. Play, like another operators in the world, strives to release the frequency bands occupied by 3G to usage them for more advanced technologies specified as 4G LTE and 5Gwhich offer higher data transmission speeds and better service quality.

Timetable for the deactivation of 3G networks
The process of shutting down 3G networks in Play began in April 2025 and will be implemented in stages. First, the changes will include selected powiats in the following voivodships:
- Kujawsko-Pomorskie
- Lublin
- Boat
- Mazovia
- Subcarpathian
- Silesian
- Saint Mary’s
- Wielkopolska
A detailed agenda with a list of circumstantial districts and exemptions dates is available on the authoritative Play website. Customers surviving in the areas covered by the changes will receive prior SMS notifications with information on planned exemptions.
What does this mean for users?
For most users, changes will be virtually unnoticed, especially if they usage modern smartphones that support technology 4G LTE or 5G. In specified cases, the scope and quality of services should be improved. On the another hand, users of older devices that support only the 3G network will only be able to usage the network erstwhile it is disabled. 2G. The 2G network allows voice calls and SMS messages, but does not offer access to the mobile Internet. It is so recommended that older telephone users consider replacing them with models that support at least 4G LTE, which will supply full access to modern mobile services.
Benefits of 3G exemption
Replacing 3G networks with 4G LTE and 5G technologies will bring a number of benefits:
- Better connection quality: Modern technologies offer higher quality voice calls, including functions specified as VOLTE (Voice over LTE), which guarantee faster connection and better sound quality.
- Higher net speeds: 4G LTE and 5G let much faster data transfer compared to 3G, allowing smooth usage of streaming applications, online games or video chats.
- More efficient usage of band: The exclusion of 3G will let better management of available frequency bands, which will translate into an overall improvement in network efficiency.
Potential challenges
Despite many benefits, the process of deactivation of 3G networks may pose any challenges:
- Conflicts with users of older devices: People utilizing outdated telephones may experience a deterioration in the quality of the service or a full deficiency of it erstwhile they disable 3G.
- Need for equipment replacement: Older models will be forced to invest in fresh devices that support at least 4G LTE, which may entail additional costs.
- Adjustment of infrastructure: Although most modern devices support 4G LTE, any older models may require software updates or configurations to full usage fresh technologies.
Summary
The Play decision to shut down the 3G network and control to modern 4G LTE and 5G technologies is simply a step towards developing telecommunications infrastructure and adapting it to increasing user needs. For most customers these changes will bring
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Play off the network. Millions of phones will halt working.