PKO BP issued an crucial message. It applies to all

PKO BP, the largest bank in Poland, announced the planned method break, which will take place on Saturday night on Sunday, January 5, 2025. During this time, many banking services, both online and mobile, will be unavailable. Although retrofitting work is essential to improve the quality of service, it can be hard for customers.

When's the break?

The bank planned work on 5 January at night to minimise inconvenience. The break will take about 2.5 hoursstarting with 00:30by 3:00 a.m..

What services will be unavailable?

During the method break, PKO BP customers will not be able to usage respective key functions:

• Internet and telephone service iPKO and iPKO Business – inaccessibility may make it hard to access the account, execute transfers or check the balance.
• Open Banking Functions – open banking services will be excluded on time.
• Internet payments "I pay with iPKO" – Online transactions utilizing this payment method will not be possible.

In addition, app iPKO Business Mobile will be completely disabled and IKO users can only:

• Pay money from ATMs.
• Make payments in stationary stores utilizing BLICK.

Payment cards and restrictions

During the method break, all payment cards issued by PKO BP will operate at ATMs and payment terminals in stationary stores. However, there is 1 crucial reservation – customers utilizing multicurrency cards They'll be in trouble.

For online safety payments 3D-Secure 2 only the authorization by SMS and PIN will be available. This means that advanced transaction confirmation methods may not work fully.

Why is the bank doing method work?

PKO BP regularly upgrades its systems to supply users security and convenience of banking services. The introduction of fresh technologies and updates are essential to meet increasing client demands and to address possible cyber threats.

According to the bank, modernisation will primarily include improvements in individual client and business systems.

How do you prepare for a break?

To avoid inconvenience, it is worth planning your financial activities before starting a method break:

1. cash transfers and charges in advance – especially those that are urgent and must be booked before Monday.
2. Stock up with cash – although payment cards will work, it is better to have a supply of cash in case of unexpected method problems.
3. Take advantage of BLISTER – if you plan to buy or retreat cash, make certain the IKO app works decently and you have access to BLICK.

Long-wave client benefits

Although method breaks can be a nuisance for the moment, they aim to improve the quality of services and introduce modern technological solutions. PKO BP customers can anticipate greater transaction security, faster operation of systems and fresh features in services and applications.

It is worth recalling that in 2024 PKO BP was recognized as 1 of the innovation leaders in the banking sector in Central and east Europe. Bank invested above PLN 300 million in the improvement of digital systems, which translates into better user experience.

The planned method break at PKO BP is simply a standard part of maintaining the quality and safety of services. Customers who plan their financial activities in advance should not be faced with major difficulties. Modern solutions introduced by the bank guarantee that services will work even more efficiently after completion of work.