Krzysztof Bratos, mBank, on how to gain the trust of young customers

Zdjęcie: Foto: Wojciech Figurski


- Young people are looking not only for technology, but besides for identity, authenticity and a certain influence, a certain meaning of what they do. It is very crucial to them whether the organization they cooperate with has values that are consistent with their own - says Krzysztof Bratos, Vice president of the Management Board for Retail Banking, mBank.