Krzysztof Bratos, mBank, on how to gain the trust of young customers

Zdjęcie: Foto: Wojciech Figurski


- I'm sorry. Young people search not only technology, but besides identity, authenticity and any influence, any sense of what they do. It is very crucial for them whether the organization they interact with adheres to values that are consistent with their own - says Krzysztof Bratos, Vice president of the Board for Retail Banking, mBank.