Delhi Airport T2 Shutdown, Bengaluru 40 Million Pax and Mumbai ACI Level 5

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India’s aviation sector is making headlines with transformative projects, record-breaking achievements, and prestigious recognitions.

From Delhi’s Terminal 2 refurbishment to Bengaluru Airport’s unprecedented passenger growth and Mumbai Airport’s global recognition, these developments signal significant progress in India’s aviation industry.

Delhi T2 Shutdown for Refurbishment

Delhi International Airport Limited (DIAL) has announced plans to refurbish Terminal 2 (T2) of Indira Gandhi International Airport (DEL).

The terminal was built four decades ago by the Airports Authority of India (AAI). The Delhi airport will shut down Terminal 2 (T2) between 2025 and 26 and complete the project in Q2.

During the renovation, T2 will close temporarily for 4–6 months, shifting operations to the expanded Terminal 1. This upgrade aims to meet surging domestic air traffic demands while enhancing passenger experience through improved infrastructure and design.

Key Upgrades and Features

Six New Passenger Boarding Bridges: Equipped with autonomous docking technology, these bridges will also feature wheelchair-accessible ramps, swing doors for safety, and cushioned side covers for aesthetics.
Advanced Infrastructure: Enhancements include modernized HVAC systems, fire safety mechanisms, smart washrooms, and improved road connectivity.
Aesthetic and Operational Improvements: Skylights, modern ceilings, high-resolution Flight Information Display Systems (FIDS), and clear signage will improve passenger convenience and operational efficiency.

Delhi International Airport Limited (DIAL) CEO, Videh Kumar Jaipuriar, emphasized that these upgrades are essential to accommodate peak passenger volumes expected by 2025-26.

Bengaluru Airport 40 Million Marks

Kempegowda International Airport (BLR), Bengaluru, reached a milestone of 40.73 million passengers in 2024, transitioning to the global ‘Large Airport’ category per Airport Council International (ACI) standards.

The airport added 11 domestic and 4 international routes, connecting 75 domestic and 30 international destinations, including Ayodhya (AYJ), Langkawi (LGK), and London Heathrow (LHR).

The busiest day, October 20, 2024, recorded 126,532 passengers, while air traffic movements peaked at 782 on October 17, 2024.

Bengaluru Airport processed 496,227 metric tonnes of cargo in 2024, marking a 17% annual growth.

Exports of agri-perishables, pharmaceuticals, and machinery parts led the charge, with significant volumes heading to destinations like London and Frankfurt. Unique exports included over 10.8 million rose stems and 822 metric tonnes of mangoes.

Bangalore International Airport Limited (BIAL) stated, “With innovations in passenger-centric services and operational efficiency, Bengaluru Airport has positioned itself as a leading gateway to South and Central India.”

Mumbai Gets ACI Level 5

Mumbai’s Chhatrapati Shivaji Maharaj International Airport (BOM) made history by becoming India’s first and the world’s third airport to achieve Level 5 Accreditation for Airport Customer Experience from ACI.

Big news, travellers! Mumbai Airport just became India’s first and world’s third #airport to bag Level 5 Accreditation for Airport Customer Experience—the highest distinction awarded by the @ACIWorld .

The credit for this milestone goes to our data-driven, digital-first, and… pic.twitter.com/Txt4blK1sB

— Mumbai Airport (@CSMIA_Official) January 8, 2025

Managed by Adani Airport Holdings Ltd (AAHL), the airport attributes this recognition to a digital-first, data-driven approach prioritizing passenger satisfaction. Features like real-time data analysis and enhanced service delivery were pivotal in earning this recognition.

Adani Group Chairman Gautam Adani remarked, “Our success reflects our dedication to providing world-class service to every passenger, setting benchmarks in the aviation industry.”

Bottom Line

From Delhi’s state-of-the-art Terminal 2 upgrades to Bengaluru’s record passenger traffic and Mumbai’s unmatched customer experience accreditation, India’s aviation industry is scaling new heights.

These developments demonstrate a collective focus on modernization, efficiency, and global competitiveness, underscoring the sector’s role as a key driver of economic growth and connectivity.

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Bengaluru Airport Becomes First in Asia to Get ACI Level 5 Accreditation

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